Our
Methodology
Our methodology kicks off with two key steps:
Our team works hand-in-hand with the organization HR lead to gather feedback through surveys, focus groups, or one-on-one interviews to understand what support services are most relevant and pressing for your workforce.
Once the needs are established, objectives for the program based on identified needs and desired outcomes will then be outlined, for example, reducing absenteeism or improving productivity.
Once these two key steps are complete, our team will work to design a customized program to meet the identified needs. The next step will involve promotion of the program within the organization through effective communication and education of the staff, and we will utilize the options below:
Our team will work to design a customized program to meet the identified needs.
Develop a centralized online location where employees can easily access information about the EAP program — this will include available services, contact details, FAQs, and success stories.
Identify key personnel responsible for promoting the program within their departments or teams. These individuals will be well-trained in EAP offerings and able to answer questions from colleagues and employees.
We shall work with HR to integrate EAP with other HR initiatives like onboarding materials, employee wellness programs, or performance reviews to ensure seamless adoption by employees.
Always and always
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